Full Name
Rich Hein
Job Title
Editor in Chief
Company
CMSWire
Speaker Bio
Rich Hein is head of content and audience strategy for Simpler Media Group and CMSWire. He has worked in digital technology publishing for nearly two decades, connecting readers with content that matters to them. Previously, Rich spent over 5 years with IDG as their director of audience development and senior managing editor of CIO.com. Prior to that, he was a managing editor at Internet.com/Quinstreet, where he ran several sites (including Developer.com and CodeGuru.com) during his 12-year tenure there.
Speaking At
[Welcome and Opening Keynote] Personalization in a Privacy Conscious World
[Panel] The VoC Playbook: Listening to the Customer Experience at Every Touchpoint
[Welcome and Keynote Address] The Call Center Revolution
[Panel] The VoC Playbook: Listening to the Customer Experience at Every Touchpoint
[Welcome and Keynote Address] The Call Center Revolution
Twitter Handle
@SMG_Rich
LinkedIn Profile
