Speakers

2022 Series Speakers

Ajay Agrawal
Ajay Agrawal
Founder of The Creative Destruction Lab
Artificial Intelligence & Machine Learning Expert

Sean Albertson
Sean Albertson
Charles Schwab & Co., Inc.
Head of Client Experience Measurement & Analytics

Michele Bartram
Michele Bartram
U.S. Census Bureau
Customer Experience Officer

Jonathan Brill
Jonathan Brill
HP
Author, “Rogue Waves” & Ret. Global Futurist

Heidi Bullock
Heidi Bullock
Tealium
Chief Marketing Officer

Chris Cobb
Chris Cobb
Nerdery
Vice President, Design

Colin Crowley
Colin Crowley
Freshworks
CX Advisor

Radhika Dirks
Radhika Dirks
Ribo AI
CEO & Founder

Seth Earley
Seth Earley
Earley Information Science
CEO & Founder

Annette Franz
Annette Franz
author of Putting the """"Customer"""" in Customer Experience
Coach, Keynote Speaker

Markus Giesler
Markus Giesler
Schulich School of Business
Editor, Journal of Consumer Research & Professor of Marketing

Richard Hein
Richard Hein
SMG
EiC