Full Name
Sean Albertson
Job Title
Head of Client Experience Measurement & Analytics
Charles Schwab
Speaker Bio

Sean Albertson is the head of client experience measurement and analytics at Charles Schwab. Sean and his team provide analysis and actionable insights to leaders within the Investor Services, Advisor Services and Digital Services business units. In addition to traditional survey and research, Sean drives journey and text analytics strategies across Schwab’s contact channels.

Sean Albertson