Full Name
Mark Smith
Job Title
VP of Digital Engagement Solutions
Company
CSG
Speaker Bio
As Vice President of Digital Engagement at CSG, Mark Smith draws from more than 20 years of global experience helping businesses deliver better consumer engagement through solutions that unify the “logic” layer of today’s customer-facing technology. The founder of Quadstone and then Kitewheel, Smith is an industry pioneer regarding the analytics of customer behavior and orchestration of customer journeys.
Speaking At
