Omar Miller leads the MarTech practice at FCB Chicago where he leverages data, creativity, and technology to help brands increase customer engagement and deliver personalized experiences at scale. With a career in CRM, customer experience, and MarTech spanning 15 years, he brings extensive expertise in healthcare, consumer packaged goods, financial services, and nonprofit/higher education.
Using a customer first mindset, Omar designs client solutions with a keen focus on how operational planning and excellence are the foundation of customer engagement success.