Today’s the day! The 2024 Customer Education Trend & Benchmarks Report is here. In this report, you’ll get insight on: 📈 Trends on the growth and trajectory of customer education 📈 The economic impact of customer education as a function 📈 The most popular and effective methods of educating customers 📈 How high-performing customer education teams think about resourcing 📈 How customer education teams are leveraging AI Download the report here 👉 https://lnkd.in/esuj4MU3 #CustomerEducation #CustomerTraining
Intellum
E-Learning Providers
Atlanta, Georgia 16,355 followers
We help large brands and fast-moving companies increase revenue and decrease support costs through education.
About us
Intellum is the learning management system powering the world's leading education programs. We help large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The Intellum Platform includes all the tools an organization needs to create, manage, track and improve highly-personalized learning experiences for customers, partners and even employees.
- Website
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http://www.intellum.com
External link for Intellum
- Industry
- E-Learning Providers
- Company size
- 51-200 employees
- Headquarters
- Atlanta, Georgia
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Custom Web-Based Courseware, Ready-Made Web-Based Courseware, Customer Success, and Learning Content
Locations
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Primary
3525 Piedmont Rd NE
Atlanta, Georgia, US
Employees at Intellum
Updates
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Making a business case for customer education? Check out these stats from a survey of 300 customer education decision makers. 👇 Customer education programs led to: ☑ 35% increase in average lifetime value per trainee ☑ 7.6% increase in revenue of products targeted by training ☑ 15.5% decrease in customer support costs ☑ 8.3% increase in adoption of products targeted by training ☑ 26.2% improvement in customer satisfaction And 96% of customer education programs have had a positive business impact. Get more stats in our research report: https://lnkd.in/esuj4MU3 #CustomerEducation #CustomerTraining
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It's World Accessibility Day! 🌍 Here are 5 best practices for designing accessible eLearning content. Dive deeper into each best practice in this blog 👉 https://lnkd.in/ecpq7arz Or try a free trial of Intellum Evolve content authoring to access 40+ components all built for accessibility. #Accessibility #WCAG #WorldAccessibilityDay
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Tomorrow's the day! 📣 Hear from John Leh and Greg Rose on the ROI and economic impact of customer education. They'll cover benchmarks, trends, and what high-performing customer education teams are doing differently. Join this live conversation here 👉 https://lnkd.in/ejKwS9Ri Can't join us live? Register anyway, and we'll send you the recording. #CustomerEducation #CustomerTraining #ProductEducation
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Congratulations to Liam Kilgallon, Monika Anderova, Laura Palermo, and the rest of the Mews team for the launch of the new Mews University platform today! 🎉
🔈 Huge news, everyone – the new Mews University platform is now live. Over the past four months, our Global Education team has poured their creativity and expertise into crafting a whole new Mews University. Their vision? To revolutionize and Mewsify (yes, it's a word) hospitality education. We think they did an incredible job, so let's show them some love. 🥳
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Excited to have our very own Jordan Hopkins, MEd speak on designing impactful software training during this CloudShare. Save your seat for May 21st! 👉 https://lnkd.in/e-2kPSb4 #CustomerEducation #CustomerTraining #SoftwareTraining
Learning Program Manager at Intellum | I deliver customer & employee education programs that empower & engage.
Product training is *way* more than showing people where to click. I'm excited to host "5 Strategies to Design Impactful Product Software Training" with CloudShare! These skills will help you whether you're in #CustomerEducation or are involved with internal technical training or enablement. We'll review five strategies for promoting your product's value and increasing skills transfer to participants' daily lives. I'm excited to host with Lee Berkman, and thank you, Noa Maimon, for making this event happen! Reserve your free spot here: https://hubs.ly/Q02wVNDD0
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COMING SOON: The 2024 Customer Education Trends, Benchmarks, and Total Economic Impact Report Get on the early access list here 👉 https://lnkd.in/efNYSnKu #CustomerEducation #CustomerTraining
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What's the ROI of customer education? 💰 And what are high-performing programs doing differently? These are questions the 2024 Customer Education Benchmarks, Trends, and Total Economic Impact Report address—and what John Leh from Talented Learning - Research and Consulting and Greg Rose from Intellum are covering during this live webinar on Thursday, May 16th. You’ll get insight on: ➡ Trends on the growth and trajectory of customer education ➡ The economic impact of customer education as a function ➡ The most popular and effective methods of educating customers ➡ How high-performing customer education teams think about resourcing Save your seat here: 👉 https://lnkd.in/ejKwS9Ri #CustomerEducation #CustomerTraining #CustomerEnablement
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Pardon our regularly scheduled programming for an update on Intellum’s annual company retreat, Camptellum. ☀️ Camptellum is an opportunity for our global team to come together for 4 days. Our primary priority? Building relationships. That’s why our agenda today included a brief breakfast and all hands—then a day wide open for adventure, sun, and fun. Pictured here are Intellumites who joined us yesterday morning for a bike build for a local school (put on by our amazing Culture Council). 🚲 P.S. We’re hiring! Keep your eyes 👀 on our Careers page for more new roles coming soon. #CompanyCulture #CompanyRetreat