Using Insights to Stay Ahead of Trends & Competitors

Fossil Group Uses Customer Insights to Empower Business Decisions

customer-experience

retail

product-experience

brand-experience

B2B2C Community

The Opportunities & Challenges Building a Community of your Customer's Customers

customer-experience

retail

cpg

Using Insights to Stay Ahead of Trends & Competitors

customer-experience

retail

7 Steps to Drive Retail Growth

And Embrace Evolving Customer Behaviors

customer-experience

retail

Yoox Net-A-Porter Success with A 360-Degree View Of Customers

customer-experience

retail

technology

How to Do Really Great Video Research

with Channel 4 and Verve

customer-experience

retail

Salomon

Outdoor retailer powerhouse, Salomon, combines Alida Sparq with CRM to understand big ...

retail

Canadian Tire

Canadian Tire uses look-alike modeling to fine-tune marketing messages and partners with ...

retail

Toyota

Toyota accelerates innovation and improves every touchpoint of the customer journey with ...

retail

Flipp

Flipp Meets Growth Goals by Becoming Customer Centric

retail

Kramp

Kramp Groep is Europe’s largest specialist in spare parts and accessories for the ...

retail

customer-experience

Stitch Fix

How getting to know your customers leads to new product development.

retail

product-experience

customer-experience

PokerStars

PokerStars Insight Community Managers realize the need for a holistic CXM strategy after ...

retail

brand-experience

customer-experience

How lululemon Co-Creates Experiences with and for Their Customers

Customer Experience

Retail

Q&A with Wondrium: The 3 pillars of CX success

Customer Experience

Retail

How Indigo Gets Rapid Customer Feedback to Test Product Concepts

Customer Experience

Retail

How to Embrace Changing Customer Behaviors & Drive Retail Growth

Customer Experience

Retail

Customer Feedback Is No Longer Just a Luxury for High End Retailers

Customer Experience

Retail