COMING SOON: The 2024 Customer Education Trends, Benchmarks, and Total Economic Impact Report Get on the early access list here 👉 https://lnkd.in/efNYSnKu #CustomerEducation #CustomerTraining
Intellum
E-Learning Providers
Atlanta, Georgia 16,336 followers
We help large brands and fast-moving companies increase revenue and decrease support costs through education.
About us
Intellum is the learning management system powering the world's leading education programs. We help large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The Intellum Platform includes all the tools an organization needs to create, manage, track and improve highly-personalized learning experiences for customers, partners and even employees.
- Website
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http://www.intellum.com
External link for Intellum
- Industry
- E-Learning Providers
- Company size
- 51-200 employees
- Headquarters
- Atlanta, Georgia
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Custom Web-Based Courseware, Ready-Made Web-Based Courseware, Customer Success, and Learning Content
Locations
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Primary
Get directions
3525 Piedmont Rd NE
Atlanta, Georgia, US
Employees at Intellum
Updates
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Today’s the day! The 2024 Customer Education Trend & Benchmarks Report is here. In this report, you’ll get insight on: 📈 Trends on the growth and trajectory of customer education 📈 The economic impact of customer education as a function 📈 The most popular and effective methods of educating customers 📈 How high-performing customer education teams think about resourcing 📈 How customer education teams are leveraging AI Download the report here 👉 https://lnkd.in/esuj4MU3 #CustomerEducation #CustomerTraining
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Excited to have our very own Jordan Hopkins, MEd speak on designing impactful software training during this CloudShare. Save your seat for May 21st! 👉 https://lnkd.in/e-2kPSb4 #CustomerEducation #CustomerTraining #SoftwareTraining
Learning Program Manager at Intellum | I deliver customer & employee education programs that empower & engage.
Product training is *way* more than showing people where to click. I'm excited to host "5 Strategies to Design Impactful Product Software Training" with CloudShare! These skills will help you whether you're in #CustomerEducation or are involved with internal technical training or enablement. We'll review five strategies for promoting your product's value and increasing skills transfer to participants' daily lives. I'm excited to host with Lee Berkman, and thank you, Noa Maimon, for making this event happen! Reserve your free spot here: https://hubs.ly/Q02wVNDD0
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What's the ROI of customer education? 💰 And what are high-performing programs doing differently? These are questions the 2024 Customer Education Benchmarks, Trends, and Total Economic Impact Report address—and what John Leh from Talented Learning - Research and Consulting and Greg Rose from Intellum are covering during this live webinar on Thursday, May 16th. You’ll get insight on: ➡ Trends on the growth and trajectory of customer education ➡ The economic impact of customer education as a function ➡ The most popular and effective methods of educating customers ➡ How high-performing customer education teams think about resourcing Save your seat here: 👉 https://lnkd.in/ejKwS9Ri #CustomerEducation #CustomerTraining #CustomerEnablement
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Pardon our regularly scheduled programming for an update on Intellum’s annual company retreat, Camptellum. ☀️ Camptellum is an opportunity for our global team to come together for 4 days. Our primary priority? Building relationships. That’s why our agenda today included a brief breakfast and all hands—then a day wide open for adventure, sun, and fun. Pictured here are Intellumites who joined us yesterday morning for a bike build for a local school (put on by our amazing Culture Council). 🚲 P.S. We’re hiring! Keep your eyes 👀 on our Careers page for more new roles coming soon. #CompanyCulture #CompanyRetreat
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Intellum reposted this
FeaturedCustomers named Intellum as Top Performer in Spring 2024 Customer Education Software Customer Success Report! Get the full report here: https://lnkd.in/gZkVpfgj #report #customersuccess #software #b2b #customereducation #customer #educationsoftware
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Our team is en route to Mexico for our annual company retreat. 🏖️ We'll be OOO til Thursday enjoying some sunshine and team bonding. 😎 #Offsite #CompanyRetreat
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Here are our top 5 takeaways from the Customer Education Management Association (CEdMA) conference 👇 1️⃣ Direct the customer journey (from Donna Weber) 2️⃣ Experiment before committing (from Kris-Ann Nansen, PMP) 3️⃣ We're all marketers (from Andrew DeBell) 4️⃣ Distill your plan to a single page (from Lila Krutel Meyer) 5️⃣ Get scrappy (from Marc Undeberg) Drill deeper into each (and get Shannon Howard's notes) in this blog 👉 https://lnkd.in/esRz6dNn #CustomerEducation #CustomerTraining #CEdMA #empowerED24
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Many education teams are starting to explore how AI can increase efficiency. Here are 4 potential use cases for AI in education 🤖 1️⃣ Use AI to Align Education with Business Objectives 2️⃣ Use AI to Identify Business Issues Customer Education Can Address 3️⃣ Use AI for Recurring Tasks 4️⃣ Use AI to Measure and Communicate Impact Learn more about each use case (along with sample prompts) in this blog 👉 https://lnkd.in/d2NQ9jSn H/T to Jim C. for the inspiration and thought partnership. 🙏 #CustomerEducation #CustomerTraining #LearningAndDevelopment
4 Strategic Uses of AI for Customer Education
intellum.com